Terms of Service

Welcome to ADOURAE. By accessing or using our website and placing an order, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. General

This website is operated by ADOURAE. Throughout the site, the terms “we,” “us,” and “our” refer to ADOURAE.

By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service and any additional policies referenced on this website.

If you do not agree with these terms, please do not use our website or services.

2. Product Information

We make every effort to ensure that product descriptions, images, colors, sizes, and prices displayed on our website are accurate.

However, colors may appear slightly different depending on your device, screen settings, lighting, or photography conditions.

Product availability may change without prior notice.

3. Pricing

All prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.

ADOURAE reserves the right to change product prices, offers, discounts, or promotions at any time without prior notice.

Any price change will not affect an order that has already been successfully confirmed, unless otherwise required by law.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

ADOURAE reserves the right to:

• Accept or decline an order

• Cancel an order due to stock availability

• Cancel an order where incorrect pricing or product information was displayed

• Contact the customer to verify order information

• Limit quantities of products purchased

An order is considered confirmed once it has been accepted by ADOURAE.

5. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

This may include your:

• Full name

• Delivery address

• Phone number

• Email address

• Payment information, where applicable

ADOURAE is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.

6. Payments

We offer the payment methods displayed at checkout.

For Cash on Delivery (COD) orders, customers are responsible for providing a valid phone number and being available to receive the order.

ADOURAE reserves the right to verify COD orders before dispatch.

7. Shipping & Delivery

Delivery times are estimates and may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Once an order has been handed over to the courier, delivery is subject to the courier company's delivery process.

For complete information, please refer to our Shipping Policy.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order with ADOURAE, you agree to the terms and conditions stated in that policy.

9. Intellectual Property

All content available on the ADOURAE website, including but not limited to:

• Brand name and logo

• Product photographs

• Graphics

• Designs

• Text

• Videos

• Website layout

• Marketing materials

is owned by or licensed to ADOURAE and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or use our content for commercial purposes without prior written permission from ADOURAE.

10. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Attempt to interfere with the operation or security of the website

• Use the website for fraudulent activities

• Copy or misuse website content

• Attempt to gain unauthorized access to our systems

• Submit false or misleading information

• Use the website in a way that may harm ADOURAE or its customers

11. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, social media platforms, or other service providers.

These third parties may have their own terms and privacy policies. ADOURAE is not responsible for the policies or practices of third-party services.

12. Website Availability

We aim to keep our website available and functioning properly; however, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

13. Limitation of Liability

To the extent permitted by applicable law, ADOURAE will not be responsible for losses or damages arising from:

• Delays caused by third-party delivery services

• Incorrect information provided by customers

• Temporary website interruptions

• Events beyond our reasonable control

• Unauthorized use of customer accounts or information caused by the customer's failure to maintain security

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

ADOURAE may update or modify these Terms of Service from time to time.

Any changes will be posted on this page, and the updated version will become effective when published.

We recommend reviewing this page periodically.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the applicable jurisdiction in Pakistan.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact ADOURAE through the contact information provided on our website.

ADOURAE
When Comfort Meets Confidence.